Privacy policy

About this policy

Victor Mendoza, doing business as Offshore Tint and Offshore Window Tinting (“Offshore”, “we”, “us”), operates offshoretint.com and a window tint and vehicle protection shop at 430 Hookahi St, Wailuku, HI 96793. This policy explains what information we collect, how we use and share it, and the choices you have.

1. Information we collect

Information you give us

When you contact us, request a quote or submit a form, we may collect your name, email address, phone number, vehicle details, the address of a home or business you want filmed, and anything else you choose to share. We use it to answer your request and provide the services you ask for.

Information collected automatically

When you visit the website, we may collect technical information such as your IP address, browser type, operating system, referring URL, pages viewed and the date and time of your visit. This comes from standard server logs and analytics tools and helps us understand how the site is used.

Cookies and similar technologies

The website may use cookies, small text files stored on your device, to remember preferences and measure traffic. You can control cookies in your browser settings. Turning them off may affect some features.

2. How we use your information

• Service delivery: to answer inquiries, prepare quotes, schedule appointments and site visits, and perform the work you request at our Wailuku shop or, for home and commercial window film, at your property.
• Communication: to contact you about an appointment, follow up on a quote or answer a question. We do not send unsolicited marketing email.
• Website improvement: to understand how visitors use the site so we can improve content and navigation.
• Legal compliance: to meet legal obligations and to protect the rights and safety of Offshore and our customers.

3. How we share your information

We do not sell your data

Offshore does not sell, rent or trade your personal information to third parties for marketing purposes.

Service providers

We may share information with service providers who help us run the website or the business, such as email delivery, scheduling or analytics providers. They are contractually required to keep it confidential and use it only for the purposes we set.

Payment processors

Online card payment is not available at Offshore yet. When it opens, card payments will be processed by Stripe, and pay-over-time plans for automotive work will be provided by Affirm through Stripe. Those companies receive the payment details you enter on their secure pages and handle them under their own privacy policies; Offshore never sees your full card number.

Legal requirements

We may disclose information when required by law, court order or a government authority, or when we believe in good faith that disclosure is needed to protect our rights, your safety or the safety of others.

Mobile numbers and SMS consent

Mobile numbers and SMS consent information you provide are used only to send the communications you requested. We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for their own marketing purposes. Mobile numbers may be shared with our messaging service providers, such as SMS delivery platforms, only to deliver messages on our behalf and under confidentiality obligations. We may also disclose mobile information when required by law.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors that support our services, such as customer service and message delivery, is permitted.

Business transfers

If Offshore is involved in a merger, acquisition or sale of all or part of its assets, your information may be transferred as part of that transaction. We will notify you by email or with a clear notice on the website of any change in ownership.

4. Text messages

If you opt in on our website, on a booking form or in person, you may receive text messages from Offshore Tint about quotes, appointments, vehicle service status and invoices, and marketing offers only if you consent to those separately.

Message frequency varies. Message and data rates may apply. Reply STOP to any text to unsubscribe; you will receive one confirmation text and no further messages. Reply HELP for assistance.

Consent to marketing texts is not a condition of any purchase, and carriers are not liable for delayed or undelivered messages. The full SMS terms are in our terms of service.

5. Data security

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration or destruction. The website uses HTTPS encryption for data sent between your browser and our servers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us right away.

6. Data retention

We keep personal information only as long as needed for the purposes it was collected for, including providing services, meeting legal obligations, resolving disputes and enforcing our agreements. Contact form submissions and quote requests are kept for a reasonable period to support customer service and follow-up.

7. Your rights

Depending on where you live, you may have rights over your personal information:

• Access and correction: ask what information we hold about you and have inaccuracies corrected.
• Deletion: ask us to delete your information, subject to legal exceptions such as records we must keep.
• Opt-out: reply STOP to any text to stop messages, or HELP for assistance. To stop email, use the unsubscribe link in any email or write to info@offshoretint.com. We honor opt-out requests promptly.

To exercise any of these rights, use the contact details below. We will respond within a reasonable time.

8. Third-party links

The website may link to third-party sites, including film and coating manufacturers and Google, where our reviews are hosted. We are not responsible for their privacy practices or content, and we encourage you to read their policies.

9. Children’s privacy

The website and our services are not directed to anyone under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it promptly.

10. Changes to this policy

We may update this policy to reflect changes in our practices, technology or legal requirements. When we make a material change, we will update the date at the top of this page. Please review it from time to time.

11. Contact us

Questions, concerns or requests about this policy or your information can go to Victor Mendoza, doing business as Offshore Tint (Offshore Window Tinting), 430 Hookahi St, Wailuku, HI 96793. Email info@offshoretint.com, call (808) 707-7064, or use the contact page.